You have the opportunity to join our team at the position of Monitoring Center Operator.
What will you do?
- Level 1 monitoring support: Identify, register, classify issues related to networks, servers, and systems, and escalate according to internal procedures;
- Ensure timely tracking of incidents and communication between our teams, clients, and external service providers;
- Register infrastructure-related issues of the company and its clients within the deadline;
- Maintain high service quality.
What skills and qualifications do you need to have?
- Secondary education;
- Good knowledge of monitoring and management systems for WAN and LAN infrastructures;
- General computer literacy, proficiency in Microsoft Office products;
- Analytical, organized, proactive, ability to work in a dynamic environment;
- Excellent teamwork skills;
- Strong planning and task tracking abilities;
- Attention to detail, quality, and improvement;
- Experience with monitoring systems like Zabbix, Uptrends, Observium, and others is an advantage.
Why Information Services?
You will have the opportunity to build, maintain and develop efficient information systems of national importance.
What will you get in addition if you join us?
- Additional health insurance with dental care coverage;
- Referral bonus program;
- Skills development program;
- Work in a team with leading specialists;
- Specially developed “Graduation” program;
- Coffee and fresh fruits at the office;
- Attractive office location.
If you are interested in this position, please send your CV. Only shortlisted candidates will be contacted for an interview.
